Terms & Conditions
Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
Eligibility Requirements
You must be at least 18 years old to use our services. We reserve the right to request proof of age from users suspected of being underage.
Minimum Age Requirements
All users must be at least 18 years old to participate in gaming activities on our platform.
Geographic Restrictions
Access to our platform is restricted to certain geographic locations. Users from countries subject to international sanctions or restrictions may not use our services.
Account Registration Rules
To create an account, you will need to provide valid identification and address information. You must ensure that all details provided are accurate and up-to-date.
One-Account-Per-User Policies
Each user is entitled to only one active account on our platform. Users attempting to circumvent this policy by creating multiple accounts may have their accounts suspended or terminated.
Identity Verification and KYC
We reserve the right to request additional verification information from users, including proof of identity and address. This helps us prevent underage gaming and money laundering.
Account Accuracy Obligations
You must ensure that all details provided during registration are accurate and up-to-date. Failure to do so may result in account suspension or termination.
Account Security Responsibilities
It is your responsibility to maintain the security of your login credentials, including passwords and email addresses.
Login Credentials and Password Protection
You should never share your login credentials with anyone else. If you lose access to your account due to password issues, please contact us for assistance.
Restricted Behaviour and Prohibited Activities
The following activities are prohibited:
Bonus and Promotion Rules
All bonuses and promotions offered by our platform must be used in accordance with the specific terms outlined for each bonus. Failure to comply may result in bonus removal.
Wagering and Gameplay Conditions
You are responsible for understanding the gameplay conditions and wagering requirements associated with any games you participate in on our platform.
Bonus Abuse Prevention
We reserve the right to cancel or modify bonuses and promotions if we suspect abuse of our systems or unfair advantage-taking by users.
Deposits and Withdrawals
Deposits can be made using various payment methods, including credit/debit cards and e-wallets. All withdrawals are subject to review and approval procedures.
Verification Before Withdrawals
Before making a withdrawal, you may need to provide additional verification information or documentation.
Processing and Review Procedures
All deposits and withdrawals are processed according to our standard operating procedures.
Responsible Gambling Expectations
We encourage users to gamble responsibly and within their means. If you feel that your gaming activity is negatively affecting your life, please consider self-exclusion from our platform.
Self-Exclusion and Account Restrictions
Users can request account restrictions or self-exclusion by contacting our support team. This will result in temporary suspension of gaming privileges for a specified period.
Game Fairness and RNG Systems
All games offered on our platform are fair and random, with the outcome determined solely by chance.
Technical Interruptions or Voided Gameplay
We cannot guarantee uninterrupted service, but we strive to minimize disruptions caused by technical issues. In some cases, gameplay may be voided due to technical issues beyond our control.
Suspension or Closure of Accounts
Your account may be suspended or closed if you breach these Terms and Conditions, engage in prohibited activities, or fail to comply with our operating procedures.
Intellectual Property and Platform Ownership
All intellectual property rights associated with this platform belong to Horizon Casino. Any unauthorized use is strictly prohibited.
Limitation of Liability
We are not responsible for losses arising from user error, system failures, or third-party interference.
Modification of Terms
These terms may be updated at any time without prior notice. We reserve the right to modify our operating procedures and policies as necessary.
Contact or Support Guidance
If you need assistance with account management or have questions about these terms, please contact us via email, phone, or live chat.